Associate – Inbound Support – Customer Services (Pune)
Associate – Inbound Support – Customer Services (Pune)
Blog Article
We're searching for a dedicated and motivated Specialist to join our vibrant Customer Operations team in Pune. In this role, you will be the first point of contact for our valued customers via inbound chat. Your primary responsibility will be to provide outstanding customer service by addressing their inquiries in a timely and efficient manner. You will also play a crucial role in analyzing customer needs and providing solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound chat platforms.
- Resolving customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Working with other departments to ensure smooth customer service operations.
If you are a service-oriented with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a dedicated individual with a talent for interaction? Do you thrive in a dynamic environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with efficient support via live chat. You'll address a range of customer inquiries, ensuring their happiness.
- Develop your customer service expertise.
- Team up with a talented team of professionals.
- Hone valuable experience in the tech industry.
If you are eager to make an impact, we encourage you to apply today!
Support Agent : Inbound Chat at Eclerx Pune
Are you a passionate communicator with a knack for resolving customer problems? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are focused to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, supporting them with their queries through live chat.
- Tasks include:
- Proactively interacting with customers via live chat
- Delivering prompt and effective solutions to customer concerns
- Keeping a positive and professional demeanor at all times
- Working with other teams to guarantee seamless customer service
If you are a team player with excellent communication skills, and a strong work ethic, we encourage you to apply! This is an amazing opportunity to grow your career in customer service while contributing in a dynamic company.
Eclerx Seeking Inbound Chat Analysts for Customer Operations Team
Are here you a customer-focused individual with top-notch communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of BPO solutions, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will assist with questions in a timely and efficient manner, while maintaining a friendly and supportive attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are dedicated to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to join our team!
Kickstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a love of customer service? Do you shine in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first face for our customers, providing efficient and exceptional support via live chat. You'll be responsible for resolving customer inquiries, troubleshooting issues, and providing a positive customer experience.
We offer a supportive work environment with opportunities for development. If you are excited to make a real impact, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a keen eye for detail and a desire to offer exceptional customer service? Eclerx Pune is looking for an Inbound Chat Analyst to join our dynamic team!
In this vital role, you will be the initial point of contact for our cherished customers. You will address their queries in a efficient and friendly manner. Your communication skills will be instrumental in building positive customer experiences.
At Eclerx Pune, we endeavor to create a inclusive work environment where you can thrive both personally and professionally. We offer competitive compensation and benefits packages, as well as opportunities for personal advancement.
- As you are a driven individual with a powerful work ethic and a real desire to make a positive impact, we encourage you to consider joining our team!